FUTURE CRUISE CONSULTANT EN

Other fields

Workspace

Other services

Working time

Online since

31.10.2022

Apply with one click

Discover your life and adventure at sea

Working aboard one of our 19 state-of-the-art vessels is a unique and unparalleled experience. Travel and work, live and make friends, all combined. It will be a unique experience for you too. We need the best talent to ensure that all our guests enjoy an unforgettable experience and take home magical memories.

The Future Cruise Consultant (FCC) will assist guests with their next cruise bookings and help them plan their itinerary.

That’s why it’s important that as an FCC, you’re also knowledgeable about sales.

Customer service and support are paramount and are supported by training and education.

You will be the point of contact for guests when they want advice about another unforgettable experience on an MSC ship.

  • You discover prospective guests and are there for them to determine which itinerary, ship, cabin, experience, category and travel dates interest them.

  • You do actions on board

  • You have the opportunity to make additional bookings

  • You inform the relevant travel agency of the country in which the new booking was completed and confirm bookings

  • You are the contact person for our MSC Voyagers Club

  • You are in the closest contact with the hotel director

  • Good English and German, any other language is an advantage

  • You like to sell and take time for your customers

  • Communication skills and customer service are in your blood

  • Sure handling of Microsoft Office

  • Organization and independence are your characteristics

Workspace

Other services

Working time

Online since

31.10.2022

Apply with one click
Check employer profile
back
Your contact details
Click here to browse your files, or drag and drop files to add them (.zip or .pdf files only).
Cancel Application