IT Manager CRM (m/f/d) – 21436

Engineering & IT

Workspace

IT

Working time

Full-time

Online since

02.11.2022

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AIDA is one of the best-known and most innovative cruise companies in the world. To protect the beauty of the oceans and the earth, we are pioneers in sustainable cruising. Technical and managerial staff have first-class career opportunities with us.

Our IT team works with state-of-the-art technologies in an agile environment. Both on board our ships and ashore, we are continuously expanding the IT area.

We are looking for you at the earliest possible date at our company headquarters in Rostock.

  • Professional and disciplinary leadership of the team managing the CRM applications
  • Operative responsibility for the CRM environment and ensuring a 24/7 SLA with the supporting service providers for applications and infrastructure
  • Optimizing the CRM environment in close coordination with the business departments as well as contact person for marketing and call center
  • Departmental budget and investment planning as well as optimization of departmental processes with regard to efficiency, security and customer benefits
  • Determination of key figures and reporting of the CRM environment

  • Studies in computer science, business informatics or a comparable field
  • Inclusive professional experience in application management of CRM solutions as well as in the operational management of service providers in a 24/7 environment based on SLAs
  • Knowledge in IT consulting as well as CRM know how
  • Founded leadership experience as well as knowledge in project management
  • Very good English and German language skills
  • Affinity for structured and logical thinking
  • Excellent analytical and conceptual skills and a high degree of responsibility
Workspace

IT

Working time

Full-time

Online since

02.11.2022

Apply with one click
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