Operations Control Center employee (m/f/d) – 1137

Other fields

Workspace

Yield & Transportation

Working time

Full-time

Online since

02.11.2022

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AIDA is one of the best-known and most innovative cruise companies in the world. To protect the beauty of the oceans and the earth, we are pioneers in sustainable cruising. Specialists and managers have first-class career opportunities with us.

We are looking for you at the earliest possible date in 24/7 shift work at our company headquarters in Rostock.

  • Organization and coordination of alternative arrival and departure options for guests to the AIDA ships in case of short-term external and internal requests (e.g. registration, travel documents, extracurricular arrivals and departures)
  • First point of contact in case of flight, bus or train delays or cancellations for the various transport service providers and close cooperation with various departments as well as our ships
  • Support the medical response team in Rücktransports in the event of travel disruptions due to illness
  • Contact person for crew and duty travelers in emergency situations in Transportation
  • Notification of service providers (airlines and bus companies, airport stations, etc.) in the event of last-minute changes due to cancellations or new bookings and rebookings
  • &Um;bnahme von Aufgaben aus dem Company Travel Service außer;erhalb der regulare Arbeitszeiten
  • Support related to special emergency events

  • Vocational training in travel or equivalent and professional experience in tourism
  • System knowledge in AMADEUS and internal AIDA booking tools desirable
  • Very good to good English and German language skills and confident in MS Office
  • Excellent communication skills and a high degree of service orientation, sense of responsibility and flexibility
Workspace

Yield & Transportation

Working time

Full-time

Online since

02.11.2022

Apply with one click
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