Purser (f/m/d) – River – 1005737

Workspace

Hotel industry

Working time

Full-time

Online since

28.08.2023

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Your employer

River cruises offer new perspectives, destinations and challenges every day. Take your chance to get to know the most beautiful ports and cultures in Europe. Follow the Danube to Vienna, the Eiffel Tower on the Seine or explore Amsterdam with your team. With enthusiasm and motivation for your job you have the best career opportunities – with commitment and team spirit you win friends for life. Since on most of our river ships the board language is English, the English job description already awaits you here.

Your employer sea chefs – on a multifaceted mission: whether ocean cruises, expedition trips, luxury cruises or river cruises. As an experienced partner in hotel and crew management of international shipping companies, sea chefs offers unique career opportunities on board cruise ships in the premium to luxury segment.

Discover the most beautiful ports of Europe with us and experience your #WorldClassMoments!

Your activities

You know hospitality from a to z but Antwerp and Zurich are miles away? With your job onboard, you will not only be visiting the most beautiful cities in Europe – you will make them your second home!

Head of administration: responsible for implementation and maintenance of the quality and accounting standards and managing financial details and service issues for guests and crew
Responsible for the adherence of all regulations, instructions and tasks given by the Shoreside Hotel Operations and the Hotel Manager
Responsibility for the Ship’s Clearance, Ship’s Cashbook, guests and crew accounting, reception (Front Office & Back Office), Crew List and Ship’s Certificates
Knowing and adhering to company regulations, SOP’s and ISM where relevant to the Ships Operation and operating in the interests of the Owner and Supplier
Dealing with any passenger queries regarding accounting matters and performing the end of cruise reports and analysis
Overseeing the supervision of service and passenger embarkation, disembarkation and medical disembarkations
Always available as a contact and to motivate the crew in the department
Responsible for planning, organizing and delegating special functions in the department as well as vacation schedules together with Hotel Manager

Your qualifications

This is what you bring on board:

Several years experience in accounting, administration and training skills within the hotel business or onboard a cruise ship
Administrational skills as well as cost, currencies and quality awareness
Experience in managing complaints and ability to work under stress and taking own initiative
Computer knowledge of the relevant IT systems and Word, Excel, Email
Fluent in English (written and spoken) and if possible knowledge of additional foreign language
Reliable, trustworthy person, maintaining confidentially
Self-assured and calm manner towards guests, crew members and authorities
Good leadership skills, capable of motivation, service and quality oriented

This is what awaits you on your journey

This is what we offer you:

Travelling the world
Paid and organized travel
International work environment
Free accommodation & catering
Exclusive crew areas
Great career opportunities
Development & training courses
Paid insurance
Free uniform cleaning
All benefits