Travel Manager (f/m/d) – Mein Schiff Fleet – 1049260

Tours & Activities

Workspace

Travel agencies and tour operators

Working time

Full-time

Online since

19.02.2024

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Your employer

Then start the adventure of a lifetime and come on board the My Ship® fleet: The fleet now has seven ships sailing the seas of the world and stands for contemporary premium vacations.

Your employer sea chefs – on a diverse mission: whether ocean cruises, expedition cruises, luxury cruises or river cruises. As an experienced partner in the hotel and crew management of international shipping companies, sea chefs offers unique career opportunities on board cruise ships in the premium to luxury segment.

Discover the world with us and experience your #WorldClassMoments!

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Your activities

This is what you can expect on your trip with us:

  • Representative and contact person for questions regarding all services booked via TUI Cruises
  • Highest instance of complaint management on board; complaint handling
  • Responsible for the organization and implementation of passenger change days;for the organization and implementation of the passenger changeover days in cooperation with all ship-side and shore-side departments of sea chefs and TUI Cruises
  • Responsibility and decision-making authority for all work and service procedures
  • ;for all work and service processes in the area of shipboard travel management
  • Sales, consulting, reservations and booking of new trips with associated advertising measures
  • Development, further development and implementation of new strategies and sales-promoting measures
  • ;measures
  • Care for fellow travellers and surviving dependants as well as organizational support in the event of medical emergencies
  • Contract duration of your first assignment: 4 months, subsequent follow-up contracts possible

Your qualifications

This is what you bring on board:

  • Leadership qualities and communication skills, as well as the ability to motivate employees
  • Excellent organizational skills
  • High stress resistance and willingness to provide service to guests and crew members
  • Experience in complaint management and customer service
  • ;sten and crew members
  • Experience in complaint management and in tourist guest care/customer service
  • Experience on board cruise ships an advantage
  • Very good manners and a friendly, confident demeanor
  • Good IT skills (MS Office), reservation systems e.g. TOMA / TadeleideE.g. TOMA / Amadeus) are an advantage

This is what awaits you on your journey

What we offer you:

  • The most beautiful destinations on earth

  • Paid arrival & departure

  • International working environment

  • Free accommodation and meals

  • Exclusive crew areas

  • Good opportunities for advancement

  • Further education & Trainings

  • Health and accident insurance

  • Free uniform cleaning

  • All benefits

Workspace

Travel agencies and tour operators

Working time

Full-time

Online since

19.02.2024